CORE VALUES
CLOUD BASED
CommandHub Solutions leverages the cloud for ultimate flexibility and security. Access your operations from anywhere, enjoying the benefits of a scalable and secure environment that keeps pace with your business needs.
AI TECHNOLOGY
CHS utilizes advanced AI technology to automate tasks, forecast needs, and optimize operations. Embrace efficiency and smarter decision-making with CommandHub’s cutting-edge artificial intelligence.
CENTRALIZED
Experience seamless management with CommandHub’s centralized system. Merge operations, dispatch, invoicing, reporting and more in one unified platform, simplifying complexity and enhancing control.
USER FRIENDLY
CommandHub combines powerful features with an intuitive design. Effortlessly manage your business with our user-friendly interface, designed for accessibility and ease, making operations smooth for everyone.
CUSTOMERS FAVORITE FEATURES
HR Management
Employees
Leave Management
Attendance
Payroll Reporting
Operations Hub
Sites
Beats
Calls
Passdown Logs
Forms
Status
Parking Violations
Patrol Beats
Start Shift
Message Of The Week
Officer Logs
Fleet Management
Scheduling
Company Settings
Guard Tour
My Schedule
AI Assistant
Maintenance
Holidays
Breaks & Lunches
Leaves
Roles & Permissions
Service Types
10-codes & 11-codes
Custom Report Templates
System Logs
Rank/Position
Notifications
Mass Email
Assignment Templates
Automatic Invoicing
Analytics
Custom Reports
Custom Client Facing Reports
Automated Report Distribution
Custom Training Module
Live Employee Tracking
Geofencing
SMS/Alert System
Internal Chat Room
Assignment Tracking
Dispatch
Call Tracking
HR Management
CRM
Time-Off Request Tracking
Vehicle Inspection Tracking
Parking Enforcement
Field Interview Tracking
Trespass Advisal Tracking
Incident Reports
Standing Guard Portal
Patrol Officer Portal
Dispatch Portal
Client Portal
Super Admin Portal
Computer-Aided Dispatch (CAD)
Lead Management
Contract Generator
Sales Workflows
MAIN MODULES
HRM & SCHEDULING
Optimize your workforce management with our HR & Scheduling module. Designed for efficiency, it streamlines scheduling, attendance, and employee information management, ensuring your team is in the right place at the right time.
COMPUTER-AIDED DISPATCH SYSTEM (CAD)
Revolutionize your dispatch management with our Computerized Dispatch System. Assign tasks efficiently, track progress in real-time, and respond swiftly to operational demands.
OPERATIONS MANAGEMENT
Streamline your security operations with our Operations Management module. It integrates real-time data, operational metrics, and comprehensive management tools into a unified dashboard, enhancing control and efficiency across your security operations.
FLEET MANAGEMENT
Manage your fleet effectively with our Fleet Management module. Monitor vehicle usage, maintenance schedules, and optimize routes for enhanced operational efficiency
REPORTING
Generate insightful reports effortlessly with our Reporting module. Capture data across operations, analyze trends, and make informed decisions to drive your business forward.
GUARD TOUR SYSTEM (GTS)
Our Guard Tour Systems module brings precision to security operations. Track guard movements, ensure checkpoints are visited, and maintain high standards of safety and accountability with ease.
AUTOMATED INVOICING
Streamline your billing process with our Automatic Invoicing module. Create, send, and manage invoices with ease, reducing errors and saving valuable time.
ANALYTICS
Unlock the power of your data with our Analytics module. From operational efficiency to financial performance, gain actionable insights that propel your business towards its goals.
TRAINING / INTERNAL ACADEMY
Ensure your personnel are always prepared with our integrated Training Module. Seamless course management, real-time progress tracking, and certification issuance & more.
APPLICANT TRACKING SYSTEM
Finding and hiring the right personnel has never been easier. With CHS Hiring System, you can efficiently manage the entire recruitment process in one centralized platform.
AI ASSISTANT
Elevate your security operations with CommandHub Solutions’ AI Assistant. This advanced module uses AI to automate complex tasks, offer real-time insights, and streamline decision-making, allowing your team to focus on critical security actions.
CHS IN 60 SECONDS
MAIN INTEGRATIONS
QuickBooks
Streamline your financial operations. This integration allows seamless synchronization of your financial data, enhancing your ability to manage budgets, process invoices, and track expenses efficiently.
ADP Payroll
Enhance your payroll processes with our ADP Payroll integration. This connectivity ensures accurate and streamlined payroll management, automatic updates of employee data, and compliance with regulations.
INTERFACES
1. Standing Guard
- Shift management – Clocking in and out and viewing shifts/time sheets.
- Request time off
- Ability to log into only sites that are assigned to the officer.
- View site notes which contain job duties and important information on the property
- Receive timed push alerts for tasks that need to be completed (ie: lock ups, security checks)
- View passdown log for assigned sites
- Ability to add passdowns for assigned sites
- Utilize Form feature to input trespass advisals, parking citations and incident reports
- Create hourly reports into an officer log
- Add photos on all report entries
- Preview reports for quality assurance
- See calls that are assigned to only them
2. Patrol Officer
- All abilities of the standing guard access but also have access to see all properties in their assigned branch.
- Ability to see all calls pending and past
- Utilize vehicle inspection forms to note any vehicle damages or maintenance needs.
3. Dispatch
- See all site notes for all properties within assigned branch
- See all standing and patrol officers that are logged into the system
- See position on a map of all standing and patrol officers
- Ability to view officer reports and make edits
- Log officers in and out
- Write reports on behalf of officers
- Update and back date reports for any date and time
- Give standing officer access to new properties
- Create calls for service
- Assign officers to calls for service
- Access to officer logs as they are coming in and able to edit as needed
- Access to see scheduling for all properties and departments
- Create and view passdowns for all properties
- View forms created and make edits as needed.
- Access to see officers daily time punches
4.Client
From the client portal your clients can easily navigate through reports in real time as they are being entered or they can download previous reports, see all the calls that have come in for their property as well as the related reports. They also have access to see statistical data specified for their property and what is going on.
- View all reports created for the property
- View All past calls
- See what the guards see about your property & request changes
- Communicate directly with your account manager through a Help & Support.
- Request security to go check on something without having to call dispatch directly.
- View major incident reports, vehicle citations, trespass advisals
- Add a passdown & communicate directly with agents assigned to your site.
- Track the guards on their properties live locations.
- View present and past invoices.
- View statistical data regarding security related incidents on your property.
5.Admin
- All accesses of the dispatch
- create and edit sites
- add contracts documents and rates in site note
- create invoices from site notes and have system email them
- create and edit employees
- create and edit beats
- create and edit vehicles
- upload and view vehicle contracts or documents
- set up vehicle maintenance schedules
- create and edit schedules
- receive and review time sheets, time off requests
- ability to adjust the schedule for call outs and moves
- ability to reconcile time sheets
- ability to pull hours for billing purposes
- run statistical reports per site based on calls for service or 10code use
- onboard new employees
6.Super Admin
- All same access as admin
- Create branches
- Create new admin users
- Add commissions to the site notes
- Run reports based on commissions and sales
